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FAQ
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New to Industry FAQs
Training Program
General
ARE THERE DIFFERENT TRAINING PROGRAMS?
HOW MUCH DOES THE NEW AGENT TRAINING COST?
DOES THE TRAVEL AGENT NEXT DOOR OFFER A PAYMENT PLAN?
WHAT IS INCLUDED IN THE NEW AGENT TRAINING PROGRAM?
IS THE LEARNING PROGRAM AVAILABLE ONLINE?
HOW MANY TIMES PER YEAR WILL YOU OFFER THE NEW AGENT TRAINING?
I AM ANXIOUS TO GET STARTED, WHAT IS THE QUICKEST WAY TO DO THE TRAINING?
CAN I SELL TRAVEL WHILE I’M TAKING THE TRAINING?
DO YOU OFFER TRAINING BESIDES THE NEW AGENT TRAINING?
IS YOUR NEW AGENT TRAINING PROGRAM ACCREDITED?
WHAT IS THE DIFFERENCE BETWEEN YOUR PROGRAM AND A TRAVEL COLLEGE?
WHAT TRAVEL EXPERIENCE DO I NEED TO BE A TRAVEL AGENT?
Contracting
WILL I HAVE A CONTRACT WITH THE TRAVEL AGENT NEXT DOOR?
HOW LONG IS THE CONTRACT FOR?
IF I LEAVE TTAND AFTER MY CONTRACT EXPIRES, CAN I STILL WORK IN TRAVEL?
WHO OWNS THE CLIENT’S I BRING TO TTAND?
After Training
ONCE I COMPLETE TTAND’S TRAINING, WHAT DO I DO THEN?
WHAT IF I DON’T WANT TO WORK ALONE, CAN I WORK WITH AN EXPERIENCED AGENT?
AFTER THE TRAINING, WILL I KNOW EVERYTHING?
WHAT IF I WANT TO SPECIALIZE AFTER THE INITIAL TRAINING? I.E. DESTINATION WEDDINGS?
Technology Requirements
General
WHAT COMPUTER KNOWLEDGE DO I NEED?
WHAT ARE THE COMPUTER REQUIREMENTS FOR THE TRAVEL AGENT NEXT DOOR?
DO I NEED TO LEARN SABRE OR ANY GDS?
Provincial Regulations
WHAT IS TICO?
DO I NEED ANY OTHER LICENCES TO WORK IN TRAVEL?
Additional/Optional Programs & Benefits
WILL I BE ELIGIBLE FOR TRAVEL AGENT RATES?
WHAT ABOUT SUPPORT, DOES TTAND HELP ME AFTER I FINISH THE TRAINING?
DOES THE TRAVEL AGENT NEXT DOOR PROVIDE ERRORS & OMISSIONS (E & O) INSURANCE?
WHERE WILL I SEE INFORMATION ON POLICIES, TRAINING, MARKETING AND PROMOTIONS?
HOW DOES THE MILLIONAIRE’S PROGRAM WORK?
WHAT IS THE PARTNER INCENTIVE PROGRAM?
IS THERE A WAY I CAN DISCUSS TOPICS WITH OTHER AGENTS? AND LOOK TO THEM FOR ADVICE?
ARE THERE HEALTH BENEFITS?
HOW DO YOU LET US KNOW ABOUT FAMILIARIAZTION TRIPS?
Support Services
Systems
WHAT CUSTOMER RELATIONSHIP MANAGEMENT TOOL WILL I USE AND CAN I IMPORT MY CUSTOMER LIST?
Marketing
WHAT MARKETING DO YOU PROVIDE?
CAN I GET HELP WITH SOCIAL MEDIA MARKETING?
WILL I GET A CONSUMER WEBSITE AND IF SO, DOES IT HAVE A BOOKING ENGINE?